Child from 0 - 4 Years old is free of charge. Sharing the same bed with parents
Child from 5 - 11 years old = 75% Adult`s cost. Private Bed (extra Bed) within the same cabin as parents
Child from 12 - up = 100% Adult`s cost. Private Bed (extra Bed) within the same cabin as parents
Triple Cabin = 3 Persons sharing one Cabin (01 Double Bed + 01 Single Bed). 3rd person pays 50% extra
Family connecting door cabin = 2x Double Cabin price
Peak season surcharge: + 25% on Christmas 24/12; New Year 31/12 and Lunar New Year`s Eve.
Timings and program on the above itinerary may be flexible, advanced or delayed, without prior notice, depending on various factors: navigation conditions, weather conditions, local authority restrictions.
Summer Program: April to October; Winter Program: November to March
Meals may be served as set menus on cruises with low occupancy.
Smoking in the cabins or restaurant is prohibited, please ask for an ashtray for outdoor use.
Throwing garbage in Halong Bay is strictly prohibited, kindly use garbage bins at all time.
Diet requirements are requested in advance to ensure the best service to our guests
Personal details are requested at least 02 days prior to the cruise date for advance registration (full name, date of birth, passport number, nationality). Without an accurate advance registration, boarding may be denied by port authorities of Halong City pier and Tuan Chau island pier.
More than 7 days prior to check-in: free of charge
7 days prior to check-in: 10% of total rate
From 6 to 3 days prior to check in: 50% of total rate.
Less than 3 days prior to check-in: 100% of total rate.
No-Show: 100% of total rate.
Refund will take up to 7 working
Cancellation due to bad weather conditions:
In the event of bad weather the Management Board of Halong bay will assess if a cancellation is necessary on the morning of departure. If such a cancellation is necessary we will make alternative travel arrangement for you on request or offer a full refund in accordance with the cruise policy