Child from 0 - 4 Years old is free of charge. Sharing the same bed with parents
Child from 5 - 11 years old = 75% Adult`s cost. Private Bed (extra Bed) within the same cabin as parents
Child from 12 - up = 100% Adult`s cost. Private Bed (extra Bed) within the same cabin as parents
Triple Cabin = 3 Persons sharing one Cabin (01 Double Bed + 01 Single Bed). 3rd person pays 50% extra
Family connecting door cabin = 2x Double Cabin price
Peak season surcharge: + 25% on Christmas 24/12; New Year 31/12 and Lunar New Year`s Eve.
Cruise itinerary is subject to change due to weather or operating conditions without prior notice.
Guests should advise of any special food preferences, allergies or dietary requirements.
Advance registration is required with full name, date of birth, nationality, gender, passport number and visa expiration date for all passengers. A valid passport is required upon check-in, otherwise, permission to board may be denied by port authority.
Wi-Fi connection on board but have limited internet connectivity throughout the itinerary due to the area and the karst limestone and mountains blocking the signal from the satellites.
Paradise Prestige commits to operating consecutive cruising program without TRANSFERING during the cruise while other cruise operators in Halong Bay cannot offer. Prestige’s passengers do not have to switch the boat neither return to port on the second day.
More than 7 days prior to check-in: free of charge
7 days prior to check-in: 10% of total rate
From 6 to 3 days prior to check in: 50% of total rate.
Less than 3 days prior to check-in: 100% of total rate.
No-Show: 100% of total rate.
Refund will take up to 7 working days
Cancellation due to bad weather conditions:
In the event of bad weather the Management Board of Halong bay will assess if a cancellation is necessary on the morning of departure. If such a cancellation is necessary we will make alternative travel arrangement for you on request or offer a full refund in accordance with the cruise policy