More than 7 days prior to check-in: free of charge
7 days prior to check-in: 10% of total rate
From 6 to 3 days prior to check in: 50% of total rate.
Less than 3 days prior to check-in: 100% of total rate.
No-Show: 100% of total rate.
Refund will take up to 7 working
Cancellation due to bad weather conditions:
In the event of bad weather the Management Board of Halong bay will assess if a cancellation is necessary on the morning of departure. If such a cancellation is necessary we will make alternative travel arrangement for you on request or offer a full refund in accordance with the cruise policy